Frequently Asked Questions

Everything you need to know about your Fragrantika experience.

Are your fragrances 100% authentic?

Yes, every product sold on Fragrantika is guaranteed to be 100% authentic. We source directly from authorized distributors and the original fashion houses.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental United States. Express shipping options are available at checkout for faster delivery.

What is your return policy for opened beauty products?

Due to hygiene and safety standards, we can only accept returns on unopened and unused products in their original packaging within 30 days of purchase.

Do you offer international shipping?

Currently, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated during the checkout process.

How should I store my perfumes to ensure they last?

To maintain the integrity of your fragrance, store bottles in a cool, dry place away from direct sunlight and extreme temperature fluctuations.

Can I get samples before committing to a full-size bottle?

We offer a 'Discovery Set' program and include two complimentary samples with every full-size bottle purchase to help you find your next signature scent.