Returns & Exchanges

At Fragrantika, we want you to be completely satisfied with your signature scent, which is why we offer a 30-day return window for items in their original, unopened packaging. Please note that for hygiene reasons, we cannot accept returns on fragrances that have been unsealed or used.

1

Initiate Your Request

Log into your account portal or contact our support team with your order number to request a Return Merchandise Authorization (RMA).

2

Prepare Your Package

Carefully pack the unopened fragrance in its original box with all protective padding to ensure it arrives back to us undamaged.

3

Ship It Back

Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location.

4

Receive Your Refund

Once our quality control team inspects the item, we will issue a full refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing